Return & Refunds

Generally, only items that are still in new condition are allowed for an exchange at one of our physical store. You’ll also need to bring along the receipt or proof of purchase. You can always contact us for any return questions through Whatsapp, Facebook Messenger or Instagram inbox.

What does item in new condition mean?

The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

The items are damaged or have an issue with the order

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item or missing item, so that we can evaluate the issue and make it right.

What are the Live Chat, Whatsapp number, Facebook and Instagram that I can contact?

You can message us in one of the three ways and we will assist you as soon as we are available.
  • Whatsapp Chat can be found at the bottom right of this website.
  • Search for "GL Extra Enterprise" on Facebook or Instagram and leave us a message there.

How do I make an exchange?

The fastest way to ensure you get what you want is to leave us a message and let us know about it.

The item must be in new condition to be allowed for an exchange.


We do not accept refunds presently but exchange for another item is an option.

Customer Support

Need Help? Whether it's In-store or Online, we will give our best to support you.

Quality Products

All our products are 100% authentic and sourced directly from brand owners and authorized distributors.

Delivery Service

We provide free delivery service when you make a minimum purchase of $80. 

Discounts & Benefits

We offer a percentage discount based on a minimum purchase. Ask us to find out more.